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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jean Pick

February 11, 2026

5  out of  5
rating by Jean Pick
"Clayton was wonderful to work with! I have been with State Farm along time and will continue too! They ALWAYS take care of there customers!!"
We responded:
"Thank you so much for the 5-star rating, Jean! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Andrew Breuer

February 5, 2026

5  out of  5
rating by Andrew Breuer
"I had a great experience working with Clayton Howard at this State Farm office. Clayton walked me through setting up new policies, explained everything clearly, and found options that actually saved me money without cutting coverage. The process was smooth, professional, and way easier than I expected. Highly recommend Clayton and this office if you’re looking for straightforward help and real savings."
We responded:
"We are grateful for your 5-star review, Andrew! Thanks for taking a moment to share your positive rating of Jake Dillenburg’s Team here in Monroe. "
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Karena Curtis

February 4, 2026

5  out of  5
rating by Karena Curtis
"Clayton Howard has been incredible at helping us with our home, cars, and my daughter's rental insurance. He was very quick to respond. I would recommend him to anyone!"
We responded:
"Karena, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Jake Dillenburg’s Team—we are always here to help!"
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Lisa DeVries

February 3, 2026

5  out of  5
rating by Lisa DeVries
"Jake has been fabulous, always quick to respond and courteous. I would definitely recommend Jake for State Farm Insurance needs."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience Agent Jake Dillenburg’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Monroe."
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Zach Kralic

January 28, 2026

5  out of  5
rating by Zach Kralic
"State Farm offers fair prices and great customer service. Clayton Howard is my agent and he’s super helpful. Clayton Howard made the process of switching over to State Farm a breeze! I would recommend State Farm to anyone looking for affordable insurance for all your needs!"
We responded:
"Thank you so much for the 5-star rating, Zach! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Shelby Story

January 22, 2026

5  out of  5
rating by Shelby Story
"Clayton is our insurance agent, he made the switch to State Farm super easy. He’s a great agent to deal with, always answers questions and helps in anyway he can. I am so happy I made the switch and got to work with Clayton through all of it."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Jake Dillenburg’s Team—we are always here to help! "
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Jeff Daniels

January 22, 2026

5  out of  5
rating by Jeff Daniels
"I had been with my prior insurance carrier for 20+ but became increasingly dissatisfied with the customer service so I did some research and read some reviews and gave Jake and his agency a call. I was impressed with Clayton’s knowledge, responsiveness and thoroughness with regards to my potential policy. His willingness and ability to work to get our homeowners premium lower by adjusting the policy regulations sold me on making the switch. Even though the cost of the homeowners policy was higher than our previous premium I elected to change companies anyway in large part because I felt Clayton and State Farm had our best interest in mind and were already treating us as valued customer not just a number or another policy. If your searching for a new insurance provider look no further than Jake and Clayton at State Farm in Monroe!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alex Wheeler

January 20, 2026

5  out of  5
rating by Alex Wheeler
"Great agent!! Switched over with all of my insurance. Was extremely helpful!"
We responded:
"We are grateful for your 5-star review, Alex! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Dillenburg’s Team here in Monroe. "
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Leah S

January 12, 2026

5  out of  5
rating by Leah S
"I have been with State Farm for years. Great friendly customer service. They always have time for questions or concerns. Love them for life!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We look forward to continuing to provide you with great personal service! Thank you again Leah!"
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Amanda Steiner

December 22, 2025

5  out of  5
rating by Amanda Steiner
"Very pleased with the prompt and friendly service. I appreciated the ease of making the "I hit a deer" call. Unfortunately, my car was totaled out. But I am in a new vehicle within 3 weeks of date of loss. Working with Jake and Clayton, I definitely recommend!
Thanks guys!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cody Dillenburg

June 23, 2025

5  out of  5
rating by Cody Dillenburg
"Very helpful and great prices!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Randy

April 12, 2025

5  out of  5
rating by Randy
"Great service, easy to work with! I would highly recommend!"
We responded:
"We’re grateful for your feedback! It’s our pleasure to assist with your insurance needs. If there is anything we can do to help, please let us know. Thank you again Randy!"
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Amy Simplot

March 12, 2025

5  out of  5
rating by Amy Simplot
"Clayton Howard helped me with all my insurance needs. He made the insurance process quick ,easy and simple.Friendly, and very knowledgeable.I highly recommend them to anyone looking for an insurance.
‘"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ameen Taleb

February 12, 2025

5  out of  5
rating by Ameen Taleb
"I had the pleasure of working with Clayton Howard for more than a year. He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michael Lammersfeld

August 22, 2024

5  out of  5
rating by Michael Lammersfeld
"Jake helped me through the whole process and was very professional. Easy to work with and explained everything thoroughly. The process was fast and easy with Jake from State Farm."
We responded:
"Thank you so much for the awesome review! We are very glad that you had a great experience with our agency. Thank you for the review, Mike!"
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Kimberly Kroetz

March 26, 2024

5  out of  5
rating by Kimberly Kroetz
"Have been a long time customer and always respectful and always happy to help take care of things when it's needed the most. Keep up the great work 😊"
We responded:
"Thank you for your loyalty, Kimberly! We are delighted to hear about your positive experiences with our team. We appreciate your kind words and look forward to continuing to provide excellent service."
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Wayne Martin Jr.

November 30, 2023

5  out of  5
rating by Wayne Martin Jr.
"Was nice seeing Julie, and helping us with everything ❤"
We responded:
"Wayne, thank you for the 5 star review!"
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Paige Hoops

February 15, 2023

5  out of  5
rating by Paige Hoops
"Highly recommend working with Jake and his team!! He is very knowledgeable and was easily able to answer all my questions! It is such a welcoming office and you’re met with smiles, it instantly puts you at ease."
We responded:
"We are very happy that we can help you with your insurance needs. Thank you for the review, Paige!
"
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Christine Bates

February 15, 2023

5  out of  5
rating by Christine Bates
"I would highly recommend anyone looking for insurance to contact Jake at State Farm in Monroe WI. Everyone there is so friendly and knowledgeable and they put you at ease immediately. The whole experience was easy and I felt comfortable as soon as I entered the building. Thank you Jake from State Farm!"
We responded:
"Thank you for the review Christine! We are thrilled that you chose to work with our agency for your insurance needs!
"
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Brian Esterrich

February 14, 2023

5  out of  5
rating by Brian Esterrich
"Clayton was awesome to work with. Super personable and easy to work with."
We responded:
"Brian, thank you for the 5 star review. We appreciate you!"
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terminal560

January 31, 2023

5  out of  5
rating by terminal560
"I was a progressive customer for 18 years. Then when I needed them most, the experience left me searching for a more reputable company with a local representative. My experience with Jake Dillenburg State Farm is that they are honest, reasonable people within the local community. I wish that I had come here first."
We responded:
"What an amazing review! Thank you so much for the kind words!!
"
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Chris Rehak

January 21, 2023

5  out of  5
rating by Chris Rehak
"Julie’s assistance in handling the insurance needs of my mother-in-law was superb.
Informative, helpful, prompt and courteous.
Helped make what by all rights should have been a mundane, if not mildly tasking endeavor, actually enjoyable.
Top notch service."
We responded:
"Thanks for the awesome 5 star review, Chris! We appreciate you!
"
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Riley Rossbach

January 18, 2023

5  out of  5
rating by Riley Rossbach
"Clayton’s Customer Service was absolutely incredible. After dealing with a headache of a car dealership the last thing I wanted to do was call to set up a new insurance. After comparing rates from multiple companies it was clear that State Farm was the way to go, to solidify that decision even further the customer service I received was out of this world. I made a lot of back and forth calls that day but was always greeted by a real person on the other line and they were always happy to help. Clayton acted as a great representative of Jake Dillenburg’s business and I look forward to being a part of the State Farm family.

P.S. Sending a personalized thank you letter for gaining my business is a class act. If anyone I know is looking to change their insurance I know exactly where to send them"
We responded:
"Thank you for the amazing review, Riley! We are thrilled that you chose to work with Clayton and our insurance agency for your insurance needs!
"
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Lynn Skatrud

January 17, 2023

5  out of  5
rating by Lynn Skatrud
"Highly recommend, great service"
We responded:
"Lynn, thank you so much for the review!"
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Lenny Richardson

January 7, 2023

5  out of  5
rating by Lenny Richardson
"When ever I call things are handled properly."
We responded:
"Lenny, thank you so much for the wonderful 5 star review!"